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OpenAI adds Trusted Contact safeguard to help when ChatGPT detects possible self harm
Technology
Published on 7 May 2026
It can escalate support beyond the chat window
OpenAI is expanding ChatGPT safety features with a new Trusted Contact safeguard for situations where conversations may indicate possible self-harm. The aim is to provide quicker, more human support when a user’s messages cross certain risk thresholds, reducing delays and helping connect people to assistance sooner.
- OpenAI introduces a Trusted Contact safeguard for self-harm risk
- The feature targets cases where chat conversations raise safety concerns
- It aims to connect users to help faster than standard support
Read the full story at TechCrunch
This summarization was done by Beige for a story published on 
TechCrunch