Microsoft Claims 20 Million Paid Copilot Users as Engagement Climbs Sharply

Most users aren’t just trying it they keep using

Microsoft says it now has more than 20 million paid Copilot users, challenging the idea that the AI assistant is mainly unused or abandoned. The company also claims engagement is rising, indicating users are returning and relying on Copilot for day-to-day work, not merely testing it once.