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KSRTC ordered to pay 30000 after denying seat to sick passenger and skipping his stop
India
Published on 26 April 2026
He warned the conductor he was ill
Kerala’s KSRTC has been ordered to pay Rs 30,000 after the Malappuram District Consumer Commission found “deficiency in service” when a conductor refused an ailing passenger a seat and did not drop him at his designated stop. The passenger told staff about his medical condition, but was made to stand and alight elsewhere.
- KSRTC directed to pay Rs 30,000 by Malappuram consumer panel
- Commission cited denial of seat as deficiency in service
- Passenger was not dropped at his scheduled stop
- Medical condition was reportedly communicated to the conductor
Read the full story at The Economic Times
This summarization was done by Beige for a story published on 
The Economic Times