The European Commission said airlines must continue honoring passenger protection rules even as the Iran conflict affects jet fuel. EU officials ruled the disruption is not severe enough to excuse compensation for flight cancellations. Only localized fuel shortages can justify exceptions, while retroactive charges such as fuel surcharges remain banned.
Kerala’s KSRTC has been ordered to pay Rs 30,000 after the Malappuram District Consumer Commission found “deficiency in service” when a conductor refused an ailing passenger a seat and did not drop him at his designated stop. The passenger told staff about his medical condition, but was made to stand and alight elsewhere.
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