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Mercedes-Benz turns India from support hub into innovation engine with AI and process transformation
Business
Published on 12 May 2026
Local teams now lead high value AI work
Mercedes-Benz says it is upgrading India’s role from a support hub to a strategic innovation center. HR and IT are being treated as core drivers of productivity and organisational transformation, while local teams are empowered to handle complex, high value work such as AI and process transformation. The company expects faster development and scaling by leveraging India’s technical talent and agile ecosystem.
- Mercedes-Benz is shifting India to a strategic innovation role
- AI and process transformation work is moving to local teams
- HR and IT are framed as productivity and change drivers
- The goal is faster development and scaling of new solutions
Read the full story at The Economic Times
This summarization was done by Beige for a story published on 
The Economic Times