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Freshworks to cut 11 percent jobs as AI reshapes the software industry
Technology
Published on 6 May 2026
Company says AI automation is driving 500 job cuts
Freshworks has announced an 11% workforce reduction, cutting roughly 500 jobs, blaming industry disruption from rapid advances in artificial intelligence. The company says AI is changing how products are developed and is increasingly automating routine tasks, reducing demand for certain roles. The move highlights how software firms are restructuring to adapt to AI-driven workflows.
- Freshworks plans to cut 11% of its workforce
- About 500 employees are expected to be affected
- AI is cited for reshaping product development and automation
- The layoffs reflect wider software industry disruption
Read the full story at The Economic Times
This summarization was done by Beige for a story published on 
The Economic Times