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Freshworks swings to 4 8 million loss and plans layoffs cutting 11 percent of staff
Business
Published on 6 May 2026
AI push triggers 500 job cuts despite revenue growth
Nasdaq-listed SaaS firm Freshworks posted a $4.8 million net loss in Q1 2026, reversing a $191.4 million profit from Q4 2025. Revenue rose 16% year-on-year to $228.6 million, but the company expects continued growth alongside belt-tightening. Freshworks will cut about 11% of its workforce, roughly 500 employees, citing AI adoption and automation, with $8 million in one-time restructuring charges.
- Freshworks reported a $4.8 million net loss in Q1 2026
- Revenue climbed 16% YoY to $228.6 million, yet profits fell sharply
- Company plans layoffs of about 11% or around 500 employees
- Restructuring charges of $8 million tied to AI and automation push
Read the full story at Inc42
This summarization was done by Beige for a story published on 
Inc42