Fintech’s big bet on digital hits a brick wall outside major cities

Weak connectivity is shaking consumer trust in tier two

As fintech expands beyond polished urban hubs, patchy internet access is undermining user confidence. Frequent time-outs, slow pockets of connectivity, and sudden drops make digital banking feel unreliable—especially for customers in tier-2 and smaller towns—creating a practical barrier to adoption despite the promise of convenience and speed.