Vertex Group has acquired a $4M digital customer experience (CX) business, signaling a more aggressive expansion push. The company says the purchase fits within a broader growth plan to pursue more than two strategic acquisitions each year over the next three years, highlighting a deal-driven roadmap rather than organic growth alone.
Vertex Group has launched a Responsible AI Lab, committing Rs 100 crore toward research and development over the next three years. The initiative is designed to embed ethics and transparency into its AI innovations, signaling a shift from building models to governing how they behave in real-world use.
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