Salesforce India CEO Arundhati Bhattacharya says AI will unavoidably disrupt jobs in India’s IT sector, but that the bigger story is rapid upskilling. She argues new roles will replace displaced ones and points to India’s young, adaptable workforce as the advantage needed to remain relevant in global tech markets—if companies and workers move fast.
India Inc is grappling with rising attrition as employee expectations climb and AI adoption stays cautious. While pay remains the biggest driver of churn, workers increasingly view AI as essential for career growth—yet worry about surveillance. Companies are responding with human–AI collaboration and rapid upskilling, anticipating structural workforce shifts across roles.
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