A desperate attempt to access a sister’s money exposes how “Digital India” can leave marginalized people stuck. Delays and denials tied to “backend issues” and missing access turn basic services into conditional inclusion, effectively devaluing citizens’ time. Help often arrives only after public shaming, revealing a system that looks efficient but causes real suffering.
President Droupadi Murmu called for India’s expanding fintech ecosystem to be built on inclusion, responsibility, and gender justice—not only technological innovation. Speaking at the Black Swan Summit in Bhubaneswar, she said the country should remember its fintech journey for widening access and opportunities, ensuring women and broader communities benefit as the digital backbone grows.
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