WhatsApp says it is using AI to combat digital arrest scams by identifying and banning thousands of impersonating accounts. The company is also upgrading detection for fake officials and scam patterns after consultations with government bodies. Authorities are pairing platform action with telecom measures like SIM binding to reduce fraud, but victim recovery still lags.
The Centre has told the Supreme Court it is stepping up action against digital arrest scams, citing WhatsApp’s ban of about 9,400 accounts since January. New safeguards include logo detection and warnings for calls from newly created accounts, while telecom firms move to quickly block suspicious SIM cards. The CBI is also setting a loss threshold for investigations.
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