As India’s heatwaves intensify, major e-commerce and quick-commerce platforms are stepping up protections for delivery workers. Companies are issuing cooling jackets and gear, setting up shaded or air-conditioned rest hubs, and adding health check-ups and medical support. The move targets the frontline workforce that keeps orders moving during the harsh summer months.
India’s delivery workers have called a New Year’s Eve strike to protest long working hours, low earnings, lack of social security, and safety risks tied to ultra-fast delivery expectations. Gig work may be keeping cities moving, but workers say the “10-minute” model pushes them into unsafe conditions with little protection, prompting fresh pressure on platforms and regulators.
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