Entrepreneur Mahima Jalan says a billionaire client rewired her hiring philosophy: don’t hire “for salary,” hire for “sleep.” The advice reflects how a bad employee creates invisible stress for founders, especially in relationship-driven businesses where trust is slow to earn and easy to erode. Years later, Jalan learned the same lesson when an inexperienced, low-paid hire indirectly cost her a client worth nearly Rs 2 lakh per month. The damage was gradual, showing up as judgment gaps, inconsistent communication, and tone issues.
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