Capital One has reached a $425 million settlement after claims that its 360 Savings accounts misled customers about interest rates. Customers who held these accounts from September 2019 to June 2025 may qualify for payouts calculated from the interest difference versus newer account rates. Estimated payments are due by July 2026, unless an appeal changes the outcome.
Thousands of Capital One customers reported a major outage affecting the bank’s app and website, with many unable to log in or view account information. Online posts surged as users exchanged error messages and asked for updates. Capital One acknowledged an issue and said it was working to restore services, but customers continued to seek quick access to their accounts.
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