OpenAI’s Pragya Misra urged Indian startups to build beyond today’s urgencies, warning against “recency bias” in an AI-first market. Speaking in Gurugram, she said even business process outsourcing and basic customer service operations could be disrupted within three years. Misra emphasized that the real opportunity is in workflows, context, and integrations around AI—not only the models. She also highlighted India as OpenAI’s testing ground, citing massive usage across students and regional diversity.
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