Accenture has deployed Microsoft Copilot to its entire global workforce of about 743,000 employees, calling it the biggest enterprise AI rollout to date. The company reports that 97% of surveyed employees finish routine tasks faster, while 53% cite meaningful productivity improvements. Copilot is built into Microsoft apps like Word, Excel, Outlook, Teams, and SharePoint, with pilot usage climbing to 89% monthly active.
Accenture has leased more than 600,000 sq ft at Phoenix Millennium Towers in Baner, Pune, for a new Global Capability Centre on a 15-year deal valued at about ₹325 crore. Operations are expected by June 2026, in two phases. The move signals intensifying GCC competition in India as multinationals scale AI, cloud, and digital transformation hubs across cities.
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Netomi, a San Francisco AI startup for enterprise customer service, raised $110 million led by Accenture Ventures with participation from Adobe Ventures and others. More than funding, the partnerships aim to push AI upstream into digital experiences using Adobe’s ecosystem and Accenture’s distribution, betting the best service is the interaction that never happens.
Accenture has locked in more than 600,000 sq ft of office space in Pune to house a global capability centre. The rollout will happen in two phases, with full occupation planned to conclude by June. The move is aimed at improving operational efficiency and consolidating teams under one expanded base in the city, backed by a reported long-term ₹325 crore arrangement.
Accenture is rolling out Microsoft’s Copilot 365 AI assistant to all 743,000 employees, marking the largest enterprise deal for the chatbot. The company says workers are completing routine tasks much faster, reporting meaningful productivity gains. Microsoft, meanwhile, is expected to use the deal to expand its paying user base for AI services across enterprises.
Accenture’s latest signals are alarming for Indian IT workers. Despite reporting strong revenue, the company is cutting jobs, seeing muted growth, and has set aside about USD 250 million for severance. The gap between revenue strength and workforce actions suggests the pressure is real, challenging the long-held assumption of steady job security in the sector.
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