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Razorpay cuts offline push and bets on omnichannel payments for sellers

Startups
Published on 8 May 2026
Razorpay cuts offline push and bets on omnichannel payments for sellers

Expansion slows as Razorpay pivots to profitable merchants

Razorpay is scaling back its offline expansion after sluggish growth in that vertical. Instead, it’s concentrating on merchants that need both online and offline payment solutions following its Ezetap acquisition. The move supports Razorpay’s IPO preparations and a focus on strengthening a more profitable core business rather than expanding field operations aggressively.

  • Razorpay has paused aggressive offline expansion plans
  • Focus shifts to omnichannel merchants after Ezetap acquisition
  • Field team expansion is deprioritized amid slower offline growth
  • Strategic pivot supports IPO preparation and profitability goals
Read the full story at The Economic Times

This summarization was done by Beige for a story published on The Economic TimesThe Economic Times

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