Bescom launches HT Mitra portal for faster power grievance redressal for industrial consumers

Track complaints online as engineers built the system

Karnataka has launched Bescom’s ‘HT Mitra’ portal to speed up grievance redressal for industrial and commercial consumers with high-tension electricity connections. Developed by Bescom engineers, the platform lets customers register complaints and track their status online. The move is intended to boost transparency and efficiency for more than 18,000 eligible customers and reduce delays in service delivery.